If your question is not answered below email us
Common Problems and solutions
Contacting Us
I emailed you and got no reply
Pop
Up Advert for Spartan
How can I stop the Spartan upgrade advert on the free
clipboard
Buying
I
paid with Paypal and did not receive the download URL for the program.
I bought and installed a full version but it still says
it's a trial version.
Bug Reporting
If you find a bug in any of our programs, we are always pleased to hear
from you.
However, The problem may already be fixed. Please
go to our latest upgrades page first.
From there, click the "What's new" link for your program for a list
of recent fixes.
Known Bugs and Workarounds
I cannot copy and paste a single graphic file when
Spartan or Titan is running
Should be Obvious
but isn't Problems
How
do I get the mouse over a preview window? - It disappears whenever I try!
If I copy a file in Explorer, I get a clip but
it doesn't paste back into another folder.
Vista Problems
The
M8 Multi Clipboard shuts down for no apparent reason under the Vista operating
system
Installation Problems
"Not a Valid Win32 Application"
or "Corrupt Installation Detected" message after downloading
I
cannot find the uninstaller for Portable Editions
Compatibility Problems
Clicking
"Help" on the program menu does nothing.
I get an error message each time I restart my computer
I cannot re-copy a text clip which I just deleted
McAfee anti virus detects "Exploit-obscure html"
in clip files
My Anti-Spyware program reports this as a Key Logger
I cannot paste into one particular program
When I copy
from Excel it says "The picture is too big and will be truncated"
I pasted a clip but only the letter "V" appeared.
Pasting Graphics copied from Internet Exporer caused a hang
up on my PC
Sometimes
I get more than one copy of a clip
When I copy from some programs, I get the error message
"Cannot open Clipboard" ,"OpenClipboard Failed" or similar
General Information
How do I backup my data in versions with no built in
backup
How do I uninstall
Installation Guides
How
to install trial versions
How
to install full versions replacing trial versions